Shipping policy
SHIPPING POLICY
Dahlia’s Coffee Co. currently ships orders within the United States.
PROCESSING TIMES
Our coffee is roasted and prepared in small batches in Roseau, Minnesota. Most orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
SHIPPING OPTIONS
Standard Shipping — $8
Estimated delivery: 3–5 business days after the order ships.
Free Standard Shipping
Available on qualifying orders of $70 or more after discounts and before taxes.
Express Shipping — $15
Estimated delivery: 1–2 business days after the order ships.
Delivery estimates are provided by the shipping carrier and are not guaranteed. Weather, holidays, and carrier delays may affect delivery times.
TRACKING
When your order ships, you will receive an email containing tracking information. Please allow up to 24 hours for tracking updates to appear.
ADDRESS CHANGES
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us immediately. We cannot guarantee changes after an order has been processed or shipped.
LOST OR DAMAGED ORDERS
If your order arrives damaged, contact us within 7 days of delivery and include your order number and photographs of the product and packaging.
If tracking shows that an order was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us. We will help when possible, but Dahlia’s Coffee Co. is not responsible for packages lost or stolen after confirmed delivery.
CONTACT US
Dahlia’s Coffee Co.
204 3rd St. NW
Roseau, MN 56751
Email: dahliascoffeeco@hotmail.com
Phone: 218-688-1364